Shipping policy
🌍 Worldwide Shipping
We Guarantee Safe and Fast Delivery of Our Products
🚚 Prompt Shipment
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Once you successfully place an order, we immediately synchronize it with our warehouse.
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Our team carefully checks the quality of the product and records a product video before shipping. The video will be shared with you for confirmation.
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After confirmation, the package is usually shipped within 1–6 days (most items ship within 2 days).
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Some special items (such as custom shoes) may take a little longer.
📦 Once your package is shipped, you will receive an email with your Tracking Number.
⏱ Arrive on Time
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Delivery to your door usually takes 8–16 business days.
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Please note: during festivals or high-volume sales, shipments may take a little longer than usual.
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If you have not received your package within 20 business days, please contact us with your Full Name and Order Number — we’ll investigate immediately.
💌 Shipping Guarantee
We offer free, fast, and safe shipping to most countries.
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If your parcel is lost or held by customs, we will reship immediately at no extra cost to you.
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Our dedicated shipping team ensures your products arrive in perfect condition:
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Wrapped in tissue paper
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Protected with bubble wrap
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Packed in sturdy boxes
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All these steps, plus the pre-shipment video confirmation, guarantee your order reaches you safely and in pristine condition.