Privacy policy

Privacy Policy

This Privacy Policy describes how Goatgot (“the Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Personal Information We Collect

Information you provide to us:

  • Contact data: Name, email, mailing address, phone number, job title, company name.

  • Registration data: Information you provide when registering for an account, including date of birth (day/month) and event sign-ups.

  • Gift data: Information about others for whom you purchase an item, such as name, delivery address, and phone number (only provide this if you have their permission).

  • Profile data: Username, password, and preferences.

  • Communications: Messages you send us (questions, feedback, surveys, etc.).

  • Marketing data: Email address or other details for receiving marketing updates.

  • Purchase data: Order history, billing address, delivery address, and order details.

  • Other information collected in line with this Privacy Policy.

Marketing Frequency

  • Marketing messages may be sent based on shipping updates (every 3–5 days) or new product launches (usually once a month).

  • You may opt out at any time by replying STOP to our messages.

  • Message and data rates may apply. Reply HELP for assistance.

How We Use Your Personal Information

We use your personal data to:

  • Provide, operate, and improve our service (e.g., enabling purchases).

  • Establish and maintain your account.

  • Communicate service updates, announcements, and security alerts.

  • Provide customer support.

  • Facilitate logins via third-party platforms (Google, TikTok).

  • Enable account security features (e.g., sending verification codes).

Lawful Basis for Processing (GDPR – EEA Residents)

We process your personal information under these lawful bases:

  • Your consent.

  • Contract performance.

  • Legal compliance.

  • Protection of vital interests.

  • Public interest tasks.

  • Our legitimate interests (not overriding your rights).

Automated Decision-Making

We do not engage in automated decision-making that has significant legal effects.
Our processor (Shopify) uses limited automated decision-making to detect and prevent fraud.

Security Practices

We use organizational, technical, and physical safeguards to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute security.

Children

Our services are not intended for children under 16. We do not knowingly collect their data. If such data is collected without parental consent, we will delete it.

Changes

We may update this Privacy Policy to reflect changes in our practices, operational needs, or legal requirements.

Contact

For questions or complaints, please contact us:
📧 service@goatgot.com

Last updated: 2023-11-15